Douro Tours respects your privacy and is committed to protecting all personal data you share with us. This policy explains how we collect, use, and protect your information.

1. Collection of personal data

We collect the data strictly necessary to process your reservations and provide a quality service, including:

• Full name
• Email address
• Telephone contact
• Payment details (processed securely through certified partners)

2. Purpose of data use

The data collected is used exclusively for:

• Manage your reservations and purchases
• Send communications related to your tours
• Improve our services and respond to your questions
• Comply with legal obligations

3. Sharing data with third parties

Douro Tours does not share your data with third parties, except when necessary to complete a reservation (e.g. payment platform) or comply with legal requirements.

4. Data security

We take all appropriate technical and organizational measures to protect your data against unauthorized access, loss or disclosure.

5. User rights

You have the right to:

• Access your personal data
• Correct incorrect or outdated data
• Request the deletion of your data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, simply contact us by email.

6. Contact

If you have any questions about this Privacy Policy or how we process your data, please contact us:
📧 info@douroutours.pt